Payoneer

2.6
2.6 from 388 Reviews and Ratings
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Carolina Wilches
⭐ 1 star

⭐ 1 star — Review for TrustpilotTitle:🚫 USD 9,400 withheld without justification – NO RESPONSE from PayoneerReview:I am a Payoneer user and on May 14, 2025, I initiated a legitimate transfer of USD 9,400 to a U.S. bank account that had been verified and approved by Payoneer just 48 hours before.Despite meeting all the platform’s technical and administrative requirements, Payoneer unilaterally withheld my funds without any clear justification. Since then, I have submitted multiple requests for support and contacted their compliance department — yet I have received no response or resolution.This is unacceptable. I was forced to file a formal complaint with the U.S. Consumer Financial Protection Bureau (CFPB) due to this abusive and unjustified behavior, and I’m currently escalating the issue through additional international consumer protection channels.? ️ WARNING for freelancers and businesses: If you rely on Payoneer to receive or manage funds, be aware that they can freeze your money without notice or explanation, and their customer service offers no real support when things go wrong.What happened to me represents a serious violation of consumer rights and trust. I strongly advise others to think twice before using Payoneer.

1
Date of experience: Mar 17, 2025

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