I’ve had a really bad experience with Payoneer recently. I transferred money from Fiverr to my bank account through Payoneer. After the transfer was initiated, they asked me to verify my identity, even though I had already verified it back in 2021 using my passport.Unfortunately, my passport expired in April 2025, and my Nepali citizenship is only in Devanagari script, not in English. I also didn’t have a renewed driver's license, and my digital license wasn’t accepted. The only government ID I had was my PAN (Permanent Account Number), which I submitted.Right after that, Payoneer suddenly disabled my account without any proper explanation. Now I can’t access my account, track my payment, or know what happened to the money I worked so hard to earn.I’ve tried contacting their customer support several times, but I haven’t received any response. This has caused me a lot of mental stress and frustration.I hope Payoneer sees this and resolves my issue quickly. I trusted their platform, but this experience has been really disappointing.
