Well they did have 5 star but now having experience them fully I'd give them a zero if I could. Reported damp over a year ago to which found out they was a massive hole in the roof and over year later its still not been fixed so had a winter in a cold flat plus mould. I kept in touch regarding repair in which I got every excuse in the book which has lead me to move (luckily not with Lindley and simpson).When came to moving out they rang as was panicking over the keys to which they was snatch out my hand when handed in, if that worried about the keys why not do the repairs that needs doing just as quick.I don't complain but this is a move I didn't need at this present time with my mental health and would advise people to avoid Lindley and Simpson in future.