Terrible, negligent letting agents. Linley and Simpson bought out my previous letting agent and they were shocking. The final straw was when they ignored a tenant's report of damp and it was only 6 months, and a lot more damage later, a routine inspection revealed this. They were then slow and unresponsive to get it resolved. I finally gave up trying to give them opportunities to resolve it and make it up to both me as landlord, and the tenants when they clearly didn't have the capacity - they are understaffed and the staff who are there are not skilled in property or customer service. Avoid.