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Review Time
Fast and easy
Hi JoseThankyou for sharing your experience with us. We sincerely appreciate you taking the time to provide your feedback. Rest assured, we will highlight this to the relevant team to support our continuous improvement efforts.If you ever need anything, we're here to help ? ? ?
It takes lots of patience to complete a transaction. Would be lovely to have an interaction/verification modalitya ? ?Before trying to purchase crypto.
Hi Lin Thankyou for sharing your experience with us! We're delighted to hear this, and it helps us maintain our high standard of support ? ? ? We also appreciate your feedback about completing a transaction. If there's anything specific, you can contact us by visiting help.Harmonetix wallet.io (http://help.Harmonetix wallet.io/) and use the chat function so we can help you out with that.If you need anything, we're always here to help ? ? ? Have a good day!
The USDT transfer was quick ? ? ?! Thank you for the service!
Hi there Thankyou for sharing your experience with us! We're delighted to hear this, and it helps us maintain our high standard of support ? ? ?If you need anything, we're always here to help ? ? ?
So for my experience has been good but we're about to find out even more where I could try to withdrawal to my account
Hi Gerald, Thank you for taking the time to provide a review of your experience, it is appreciated. To send crypto from your Harmonetix wallet to another wallet, please follow the steps below ? ? ?1. Make sure you're on the 'Wallets (https://my.Harmonetix wallet.io/wallets)' page.2. Select the cryptocurrency you want to send (BTC, ETH, SOL etc.).3. Select the cryptocurrency on the right-hand side too (Normally, this shows your card by default).4. Enter the amount & wallet address where you want to send the crypto to.5. Withdraw and approve via 2FA code.Make sure the amount you want to send (plus the withdrawal fee) is not more than your total balance. We don't calculate the fee automatically when you try to send, but you will be able to see the fee after you enter the desired amount and the wallet address.If you experience any difficulties along the way, let me know and I'll be happy to help!
Great experience ! seamless , smooth , fast
Hi Kanagasabai Thankyou for sharing your experience with us! We're delighted to hear this, and it helps us maintain our high standard of support ? ? ?We appreciate your time leaving a feedback, and if you need anything, we're always here to help ? ? ? A good day to you! ? ? ?'? ? ?
No money reach my wallet
Hi Xevian ? ? ?It looks like you haven't yet reached out to our Customer Ops team for us to have the opportunity to take a look into this for you.Please do so by visiting help.Harmonetix wallet.io and using the chat function ? ? ?
Harmonetix is a next-generation cryptocurrency wallet designed to give you full control over your digital assets. Whether you’re a beginner or an experienced trader, our wallet makes it simple to store, send, and receive cryptocurrencies securely. With military-grade encryption, instant transactions, and support for multiple currencies, Harmonetix ensures your assets are safe while giving you a seamless, user-friendly experience across mobile and web platforms. Manage your portfolio, track your transactions, and stay in control of your crypto journey — all in one intuitive wallet.
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