I have been hit with this company before. I always book through the hotel itself. I thought I was booking through the company but I was not. This company pops up as whatever hotel you put in. It is so deceptive. Just like the hotel they allow you to pay up front so that you can save a bit on the reservation. I am now stuck waiting for an email hoping that I get my money back!! Almost 1200 dollars!! I don’t see why the internet lets them pop up like they are the actual hotel. I will update if I get my refund but I’m not feeling too good about it. I realize it is in the end my own fault but . so deceptive. When you book with Guest Reservations you are actually booking through Priceline which I didn’t know until Marriot told me.
