The actual work was carried out. But throughout the entire experience I felt like I inconvenienced this place throughout the day- and that was just a routine service.Also- why have an online booking service that offers car collection and a check in service via text message that asks when customers want to collect their cars????????? Collection- or courtesy car not offered- which would have swayed my decision to buy a Nissan, if I’d known it ( never even gave it a thought having had more accommodating car brands).I stated a preferred collection time when asked at the time of booking- only to be told collection would be around 5pm, which was definitely not what I asked for.The dealership seems to have no idea what customers are being promised online. And the staff are‘doing their job’, but definitely nothing more. Sorry to have inconvenienced you Nissan Bedford
