Absolutely useless... I bought a car from Glyn Hopkin Fiat in Cambridge a year ago, was offered a service plan which I went ahead with as was told that my services would be carried out in Cambridge which is convenient for me. Just to be contacted a year later and told that my services can't be carried out in Cambridge under the plan and my nearest garage would be about 50min away from me which is ridiculous. Turns out that the branch has closed down in Cambridge and nobody wanted to let the customers know! Fiat is telling me to contact Glyn Hopkin, Glyn Hopkin is saying they can't do anything and I should speak to Fiat! Absolute joke... All I want to do is cancel the plan but apparently I am not allowed as the cancellation period is only 14 days from purchase... but how does this make sense when it's not my fault that their branch has shut down and I can't be driving hours away just to get my car serviced. Really not on... avoid at all costs!
