Glynhopkin

1.2
1.2 from 176 Reviews and Ratings
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Very bad coustomers service

Very bad coustomers service. This is the third car we buy from Glyn Hopkin Chelsfor. We were booked for yesterday to instal the toll bar. We were there abou nine am. and were told that about lunch time it would be ready. We had a courtesy car.By lunch time we phoned and were told by the management that it would be ready in the evening bat, if we wanted we could come today in the morning.My husband is stuck there as they just begin with the car. So, he handed back the courtesy car, and asked to take our car back : not possible because the lights were all out, and it would take a few hours to be ready. So we lost the apponintment we had this morming else where, and my husband is STUCK THERE, WITHOUT HIS INSULINE ( HE'S DIABETIC), AND NO ONE CAN TELL HIM FOR HOW LONG HE MUST WAIT FOR THE CAR. THIS IS NOT ACCEPTABLE. NOT THE WAY TO TREAT CLIENTS.WE WOULD ADVISE FRIENDS AND FAMILY NOT TO USE GLYN HOPKINS IN CHELMSFORD

1
Date of experience: Sep 26, 2024

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