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Restricted my account and blocked me from withdrawing money for the "suspicious activity" of trying to withdraw money to the same account I make my deposits from. Demanded invasive verification procedures from a 3rd party, despite having jumped through all the verification hoops upon account opening.
Hello Michael,We regret to learn about the restrictions placed on your account and the difficulties you've encountered with the withdrawal process. Thank you for providing your ticket number; we have escalated your case to the appropriate teams for immediate assistance.We also want to explain that, due to our regulatory obligations, we must follow strict verification protocols. This is essential to ensure your account security and comply with anti-money laundering regulations, among other requirements. We sincerely apologize for any inconvenience this necessary process has caused.Best regards,Maria
