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Friendly, promptly to answer. A working point: Communication was sometimes bad, resolution of a problem took 2months, which wasnAUDt fun for me.
Hello Free,We truly value your feedback, especially your comments regarding our communication. It's encouraging to know our team was friendly and responded quickly, and we are dedicated to using your insights to enhance our service going forward.For urgent matters requiring escalation, you can contact our Social Team through X or Facebook, providing your username or ticket number.Best wishes,Maria