This business has claimed their profile on our platform. Claimed profiles gain trust by showing authenticity, allowing them to respond to customer reviews and highlight verified information.
The details that have been provided so far by the business to verify their profile.
I am extremely dissatisfied with this platform. In the past, my positions have been sold while in profit without my consent, and on several occasions stop-loss orders failed to execute. However, the latest incident is unacceptable. I placed very tight stop-losses on Friday to protect a large position. Despite this, when the market opened on Monday after a pre-market drop of around 3%, my positions were sold at losses exceeding 3%, completely ignoring the stop-loss protection I had already set. This failure cost me a significant amount of money. Risk management tools that do not work when they are needed most make this platform unreliable and unsafe. I withdrew all my money now! Please stay well away! Username is Esin 1971. Also it has been nearly a week no one has wrote back to me about my complaint!
Hello Esin,We need your username or ticket number to escalate and investigate your case, but we have not received this information. Please provide your username or ticket number to our Social Team via X or Facebook so we can look into your situation.Best regards,Maria----------------------------------------------------------------Hello Esin,We regret that you encountered problems with our platform. To properly look into your experience and escalate your case, we need additional information, such as your username or a ticket number. We have contacted you on Trustpilot for this information and appreciate your response at your convenience.Best regards,Maria
