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cant get funds as account blocked ,this is over a week now ,have raised ticket but no response , even got an email from customer services asking why i was trying to pay someone i hadnt even heard off over a ?10000 i replied but again no response, ,CUSTOMER SERVICE IS APPALLING ,all i want is my money back, bank has already told you transaction isnt fraudulant so there is no excuse
Hello Andrew,We appreciate you providing your details. Please be advised that your case has been escalated to our teams for further assistance.Best regards, Maria--------------------------------------------------------------------Hello Andrew,We sincerely apologize for the difficulties you are experiencing with accessing your funds and the lack of communication from our support team. To ensure your case is escalated swiftly, please provide us with your username or ticket number. We have sent you a private message on Trustpilot requesting this information. Your prompt reply is essential for us to assist you further.Best regards,Maria
