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I am a former Director of an automotive manufacturing plant with 400+ employees and currently own a specialized metrology laboratory business. Despite my clear professional background and providing official bank documents for a 120,000 BGN source of wealth, Future au has kept my account restricted for over a month. They are questioning a total deposit of only 14,000 BGN. As someone used to high-level corporate compliance in the automotive industry, I find Future auAUDs lack of transparency and silence to be unprofessional. I have been fully cooperative, yet my funds are being withheld without justification. I am now proceeding with formal complaints to CySEC and the Financial Ombudsman.Zvezdelin Veselinov
Hello Zvezdelin,Thank you for sharing your information. We have forwarded your case number to our dedicated teams to ensure you receive further support.Best regards,Maria-------------------------------------------------------------------Hello Zvezdelin,We regret to learn that you are going through a difficult time with your account and thank you for bringing this to our attention. We commend your efforts, especially the prompt and professional submission of the required documentation.Your feedback is valuable, and we are committed to providing you with the best support. To effectively escalate your case, we need to verify your account details and the specific experience you've described.We have already reached out to you via Trustpilot requesting your username or a ticket number, and we kindly ask for your prompt response.Best regards, Maria
