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Typical behaviour from investment platforms: Everything is fine until one wants to withdraw one's money from the platform. Now apparently I cannot withdraw because my banks "swift code" is not supported. They also do not have any other manner of withdrawal and have now stopped communicating with me, leaving me stranded with no means to get my money back!Now that they have replied, I can add to my review. The lethargic action remains. They showed a quick reaction once they saw this post, but just as soon as we got going they slipped back into zero response mode. My rating therefore remains a 1.
Hello Johan,We are sorry to hear that youAUDve encountered a challenging situation with your withdrawal. Thank you for providing your ticket number. We have escalated your case to the appropriate teams for additional assistance. We hope for a swift resolution!Best regards,Maria
