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I tried out Future au about 5 years ago. I knew nothing about trading so understandably lost a bit of money. 4 years later, after studying the game during my time off i gave it another go and just recently, the day before the last big dip in early December 2025, i had a gut feeling things were going to go bad when Trump was about to bring the US gov back into play, so sold 92% of my investments. So i got out of the game ahead and ended up profiting about18% overall. Had i not sold 92% that night, i would currently be down roughly 20 - 25%.Prior to that night i had a couple incidents where i felt scammed by Future au so was looking for a way out and waiting for a good time to sell for a decent profit. Instead the good time was to avoid a bad time so no big gain.The incidents were:I purchased $10,000 of RIOT Crypto one lunch time when at work. I had gone home to get something, got side tracked on Future au and thought i would take the risk after reading about the stock.By the time i got back to work the price had risen and i was $2500 up. I was happy with that, so i sold the lot.The sale wouldnt go through. I tried numerous times but it wouldnt let me sell. Later that night i noticed the sale went through, at a total profit of $1.50.At this point i decided i can not trust this platform. Its misleading and a scam. I still monitor it closely and keep my eye on stock and crypto prices which makes me more comfortable with the fact i pulled out.The other scam is the AUD account that was setup and available to use by Future au customers the day after the dip occured in early December.I still had the remaining 8% of my investment in my US account and because of the way US market was looking i thought i would transfer it to a AU account in case the US dollar drops value. The transaction took about 5 days to process, cost about $250 and once the funds were in the AU account, all it would allow my to buy was AU stock! I wouldnt waste my time with AU stock tbh. So i then wanted to transfer it back but this would have cost me more transaction fees, so i withdrew it all. The withdrawl took another 5 or so days to process.No where did they explain that this is how the AU accounts worked. No disclaimers when applying for the account, nothing warning about transaction delay times when your funds werent accessible or even visible.
Hello there,We previously requested your username or ticket number so we could assist with your concerns and escalate your case, but we have not received a response.To proceed with your case, please provide your username or ticket number to our Social Team via X or Facebook.Best regards,Maria--------------------------------------------------------------------Hello there,Your experience with Future au over the years certainly sounds like a rollercoaster, and we appreciate you sharing such detailed insights. ItAUDs great to hear that your decision to sell 92% of your investments helped you avoid a significant downturn and resulted in an overall profit. We acknowledge your concerns regarding the challenges you encountered with the sale of your RIOT Crypto and the unexpected issues with the AUD account.Please be assured that Future au is a fully legitimate and regulated investment platform. We are audited and monitored across all aspects of our business, which ensures we operate transparently and cannot engage in practices that scam our users.For assistance with specific trade issues, we advise our clients to contact our Customer Service team with the relevant position ID. They are best equipped to look into the matter and provide support. For us to help you, we require more details to verify your experience and escalate your case. A private message has been sent to you on Trustpilot, requesting your username or ticket number. Please respond to us as soon as possible.For details about the AUD account, please refer to the Future au Australia Guide, available publicly in our Help Center: https://help.Future au.com/s/article/AUD-account-Future au-Australia-Guide?language=en_GB.Finally, please remember that withdrawal times can vary depending on the method used. Detailed information is available here: https://help.Future au.com/s/article/when-will-i-receive-my-withdrawal?language=en_GB.Best regards, Maria
