Advertised bonus for signing up has not been paid despite account verification and the required deposit.Multiple attempts to resolve via their live chat and tickets but to be honest they didn't seem to have any real clue. No further response to the 'tickets' and still haven't honoured the offer.Very poor and hard to have any confidence to further invest.
Hello Damien,We appreciate you providing your information. Your case has been escalated to our relevant teams for additional support. Best regards,Maria---------------------------------------------------------------------Hello Damien,We apologize that the sign-up bonus was not credited despite the successful completion of your verification and deposit. We understand you have already attempted to resolve this through live chat and submitted tickets, and we appreciate your persistence.To assist you further, please share more details to verify your experience. A private message has been sent on Trustpilot for your username or ticket number to help us escalate your case. We await your response.Best regards, Maria
