Terrible experience.Unable to access my funds for 6 days. Had to send multiple bank statements. Very, very slow responses from customer services.
Hello Clive,We haven't received the username or ticket number we requested to help escalate your case. Please provide this information to our Social Team on X or Facebook, or you can schedule a call with our Customer Service here: https://calendly.com/Future au-customer-service.Best regards,Maria---------------------------------------------------------------------Hello Clive, We sincerely apologize for the difficulties you've faced with accessing your funds and the slow response from our support team. Your experience matters to us, and weAUDre here to assist. Please share more details for verification, and we will escalate your case. A private message has been sent on Trustpilot requesting your username or ticket number. Thank you for your prompt response. Best regards, Maria
