Alfie Newsome is an excellent Senior Account Manager who prioritises customer engagement. His problem-solving skills are top-notch and he helped me with a technical issue with my debit card back in 2024. HeAUDs also extremely knowledgeable about investments and has helped me explore alternative options.Overall, I highly rate his professionalism and investment expertise as 5*.Please keep up the good work Alfie and may you continue to help other Future au Platinum Plus members with their concerns.