Name: Finsilica
Rating: 4.9

Lerato Moahloli

1 year ago

Great experience

Great experience, got help supper quickly and was supper nice.!!!

Date of experience: May 31, 2024

mb

1 year ago

The best broker in the industry

Been trading with them since 2017 and never had any issue. Plus they're always very helpful if you need anything. I really recommend them!

Date of experience: Jun 19, 2024

johnson T

1 year ago

Rapid customer service

The experience with Jonathan was very pleasant. Had Issues with my account and he managed to help me in less than 5 minutes and my account was unlocked. Very eficent customer service!!

Date of experience: May 26, 2024

Irving Brian Mosbergen

1 year ago

i deposited 2k yesterday but it was not

i deposited 2k yesterday but it was not shown in live acct today although it showed the amount in the live acct yesterday. was told it was probably due to a glitch and my 2k is still in my acct

Date of experience: Jun 12, 2024

TC Chang

1 year ago

Good and easy to use

Good and easy to use, customer service is fast

Date of experience: May 31, 2024

juhyung koo

1 year ago

Thank you for the friendly and quick

Thank you for the friendly and quick explanation.I'm also very satisfied with the customer service.I'd like to recommend this to many of my friends. Best wishes! ^^

Date of experience: Jun 18, 2024

nish

1 year ago

The way you respond to the customer is

The way you respond to the customer is appreciable. Thank you so much

Date of experience: May 25, 2024

Nish Guest

1 year ago

The way you respond to the customer is

The way you respond to the customer is appreciable. Thank you so much

Date of experience: May 30, 2024

Zion Ogidi

1 year ago

Don't ever trade with IC

I have been trading with Finsilica ltd for close to a year now and have made withdrawals close to $3k and Yesterday I lost all my trust with them.Prior to the FOMC news the server temporarily shutdown and I couldn't login to close my trades.My Trades were in profit and when the news was about to be released I couldn't login.I chatted support and I was no 166 on the queue where I waited for so long to be responded to.When I got responded to I was told to write a mail to IC global support with details of my account and trades affected and investigation would be carried out. I did all that and this morning they responded laying a stupid and heinous claim that my trades were opened 2 hours after the server came back up which was a big lie. My trades were closed less than an hour when they claimed the server came back up.Regardless of their claim being right or wrong the fact still remains that the server downtime would have cost me a loss regardless of when I was stopped out because I was in profits and I would have closed before the news release.Another issue I face with them is their withdrawals, the policies are too much and it is not seamless in any given way.Henceforth I'll be closing all my accounts with them and be on the hunt for a better broker.