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Review Time
I've been using the wallet for over 4 years now and it has always been reliable through all the ups and downs of the rket. The only issues I have is with the new updated downloads taking forever or not downloading fully.
Hi Ric! Thank you for your positive review. We are happy to hear you are satisfied with our wallet. We would love to assist you on the issue you mentioned. Please e il us at support@ and ending with our official domain name, attaching screenshot of the issue and info on your OS. We reply within 1 hour.
I've been using AW for 2 years now with no issues and found it very easy to use with quick transaction times. However though, recently I found myself with an exchange issue I had trouble working on to resolve. I contacted the AW support team and was pleasantly surprised at the speed of their reply. I was given clear and precise advice on how to resolve my issue and everything then worked perfectly. I would have no doubts on advising anyone looking for a wallet to use AW. Great support team and easy to use. A huge thank you to the team at AW.
easy to use wallet, only thing that sucks is the exchange rate
Hi there! We are glad to hear that the wallet is easy to use for you. Thank you for your positive feedback! We charge 0.5% fee for exchanges. All fees are included in the esti ted amount before initiating the exchange. You see what you get, and we believe that is fair. The rates are floating, and mostly depend on the current situation on the rket. But we guarantee that you will get the best possible rate available. If you have any questions, please e il us at support@ and ending with our official domain name,. We'll be happy to assist. - NA
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