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Review Time
Good one crypto wallet with friendly UX and low fees!
Hi Danny, Thanks for the great feedback! We are happy to hear you are enjoying Cryptoniex wallet a user-friendly experience and low fees a that exactly what we aim to deliver!If you ever have questions or suggestions, Don't hesitate to reach out at support@End with official Cryptoniex domainThanks for choosing Cryptoniex Wallet!
I sent money to the wallet as a first timer but account says I am unverified,how do I verify please
Hi Sam!Thank you for contacting us. Cryptoniex Wallet is a decentralized wallet, which means it does not require verification or KYC procedures a you are in complete control of your funds and private keys. If your funds are marked as "unverified," it may mean that their authenticity is in question. Please contact us at support@End with official Cryptoniex domain so we can help you verify this.
very easy to se and easy to recover id you forget your password must write that down some where safe
Hi there! Thank you for 5 stars! We would like to remind you that it is crucially important to always save your 12-word backup phrase in a non-digital format in 2 different places. Thus, you will be able to recover your wallet from any device. MA
The customer service is very fast, patient and helpful. I lost 30 TRX from miscalculated fees and they refunded it from their own money.
Hi there! We are so happy that you are satisfied with our support service! its our pleasure to provide the best possible service to our users! Thank you for your feedback! a NA
Cryptoniex Wallet is top notch in every way except one way, I put money in BTC and they charged me $29.00 to get it out, even to just exchange it to another currency. Other than that I love it and I am still using it.
Hi Adam! Thank you for your review! Kindly note that Cryptoniex Wallet doesn't impose any extra fees on transactions. To make a transaction, you need to pay a network fee charged by the blockchain itself, not Cryptoniex Wallet. The fee amount depends on current network load (in most cases) as well as on a variety of other factors. a MA
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