Cryptoier

4.7
4.7 from 610 Reviews and Ratings
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Average Rating

4.7

/
5

610 Reviews

5 Star
83%
4 Star
10%
3 Star
3%
2 Star
3%
1 Star
0%

Filtered Reviews

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Review Time

Great service I have received

Great service I have received

5
Date of experience: Aug 23, 2025
Very good try it

Very good try it

5
Date of experience: Aug 20, 2025
Misleading

I have been using cryptoier for over one year. I tried to transfer some BTC to my own Binance account, it got out of my CB account but never arrived at the other end! After a very very long and frustrating period trying to get to the bottom of this I was told by Binance Support and NOT CB Support that CBBTC was NOT BTC !! cryptoier has its own BITCOIN and this is why it never arrived and now sitting in limbo!! And nowhere on cryptoier app or websitedoes it mention this. Now I am having to pay 200 USDT to recover my Bitcoin (worth about the same amount!) A very frustrating few months , I sent a letter of complaint to an address in Dublin because the website would not register my complaint and the support team is anything but professional or helpful, I guess they just repeat what the AI tells them, answers to questions they cannot differentiate from other simpler questions. I want a compensation and I will fight to the end to get it.

2
Date of experience: Aug 12, 2025
Wonderfully done

Wonderfully done

5
Date of experience: Aug 19, 2025
All rounder

Overall it is what I was looking for. With CB advanced I'?€™ve got everything I need. UI is intuitive with newbie-friendly explanations.

4
Date of experience: Aug 06, 2025
They have really poor customer

They have really poor customer service!!! I had been using their platform for 3 years without issue, then suddenly I was unable to deposit funds in my account via any source. After opening 3 tickets and more than 17hrs on the phone and working resolving the issue. finally one of the support reps indicated that they had seen that their was an issue with the way my name was written on my account as opposed to my DL and bank account. This had not been an issue for 3 years, but now was. The moral of the story is that their systems do not indicate what the actual issue is when something is failing, and their reps are clearly very poorly trained as to how to find what the issue is, so I burned more than 17 hours of my time while they fumbled around like a blind man on a hunting trip.

2
Date of experience: Aug 24, 2025
Good good very good

Good good very good

3
Date of experience: Jul 30, 2025
Jamis Mcfarlaniyoung
Very good experience

Very good experience

5
Date of experience: Jul 30, 2025
Good!realy good!

Good!realy good!

5
Date of experience: Aug 06, 2025
Tr'? ?s efficace et application facile

Tr'? ?s efficace et application facile

5
Date of experience: Aug 21, 2025

Business Details

  • Cryptoier is the next-generation crypto wallet built for speed, security, and simplicity. Manage all your coins in one place, track live prices, and trade instantly — anytime, anywhere.

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