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The fees are high even as a cryptoier one customer. Customer service is better as a cryptoier one member.But they froze my account and it required almost tow months to unfreeze it and customer service was IMPOSSIBLE. The members continually read the same script and asked the same questions. Then, when setting up my wallet they did not advise me correctly and it cost several hundred dollars. Someone else correctly advised me and I was back in business. Thenkfully, I had my account empty and in my wallet when they were hacked and had $400 million stolen from accounts becore they stopped it.
