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I tried to withdraw a large sum of money, but the order did not go through. I contacted costumer service and they said that it is due to withdrawal channel problems. They said that i have to reach the condition for total deposit og more than 20k usdt so they can provide free withdraw channel for large sums of money. Until then, my funds are in the cold wallet pending. Im requires to pay 15% of the amount of funds in my account. Is this legit??
Hi there! I'm afraid you have been scammed. When someone asks to send some % of the total amount of the deposit in order to 'activate' the balance or for a 'liquidity check' - this is a scam. None can block or freeze your balance.Please reach out to us at support@ "End with our official doman" (the only email address we use to correspond with users), and attach the address of the coin you want to withdraw. Most likely, you're holding a fake token.
