The ordering experience was easy. This is the first time that I received my acrylic prints without having to send them back. In prior orders, the corners and the print, in general, have been significantly bent. So thanks for improving. However, I still find that the large prints (30 x 40) that I received have far too much acrylic hairs, for lack of a better description, everywhere on the face of the print. This requires me to clean them and now the prints have micro scratches that have ruined the finish. Please discuss with your production staff that they have to improve the post production quality control checks. Also, the packing is still far too flimsy in my opinion and will result in damaged/bent prints in the future. I hope this is helpful.