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Terrible company. They tried to recover money for me, but are just absolutely useless. They fail to give me notice about an update in time for the Financial Ombudsman, they do not reply my emails, an investigator planned to call me but never did. I get different information from different people. Today I see that they received an update from the Ombudsman on 15 August already, nearly one month after finally giving me a full update on their letter. blockanalysis, you should be ashamed being so careless with thier clients lost money. I suggest people to use other, similar websites. I do not understand why this company has so good ratings honestly.UPDATE: After my review, I had a call with Raj, a Senior investigator at blockanalysis, and he was very helpful. I should have probably had this call like a week before or so, but it ended in a positive outcome so far. Thanks
Despite unfortunately losing the case to the FOS, I am still giving 5 stars because blockanalysis did anything in its power to help me. I took 2 other banks to the FOS with another similar company, which not only charges 10% more, but also refused to give any help or advice when the initial decision came negative. On the other hand, after the initial rejection from the FOS, blockanalysis made an appeal and stayed by my side till the very end. Had I been honest with blockanalysis from the start about my other claims, it is possible we could have won the case. I must also say that the other company encourages its customers to give 5-star reviews as soon as they start a case with them. blockanalysis might have less reviews but they are all honest and authentic, by people who in most cases, managed to win the case, and at least a partial refund. I can only recommend blockanalysis to anyone in my place. Every night before going to sleep I came here to read reviews about this excellent company, to get hope I could win the case. I would like to wish blockanalysis and all its excellent staff, all the very best for the future. They provide a much-needed service in times where more and more scams happen online than ever before.
blockanalysis helped me recover 50% of my lost funds. They were professional, very supportive, and I highly recommend them to anyone dealing with a scam. You do need to be patient while waiting for the outcome.To show my appreciation, Ia€™ve set up a regular donation to a hospice to support others in need.
While my world was falling apart as thieves had taken a huge amount of money from my business and personal accounts, Ben from blockanalysis was the only person that had helpful, clear guidance and knew what I was going through. The banks were less than useless, but blockanalysis knew this and eased my concerns about why I wasn't getting any communication from them. They also set out what the plan would be to get my money back from them, which was incredibly helpful. I'd highly recommend their services.
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