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hi can you active my Bitswyft live demoup untill 1st of the monthAgent profile imageTo activate a live demo on your account you need to have a minimum $200 in your account.and to request activation you need to email us with the platform of your choice ai already paid for thischeckThe client emailed us regarding canceling the demo ASAP, we closed the demo after confirmation, and now he wants to activate it again for the remaining days, I told to the client you have to send an email for demo cancellation before the 1st of next month but the client says I can not guarantee to send an email for the cancellation and Client wants to know about the demo policies, for more kindly refer to the chat.this message is from Bitswyfti still have a few remaining days left that was paid for i will like to use them until my subscription ends on the 1st of next month.Agent profile imageAlright, as I can check it's canceledYou need to email us so that our team can check and do the needful for you.i spok e to a rep yesterdayand he was going to activate it for the remaining days left .as i have paid for this service alreadytime is runningas if not they will need to give me a refund for any days remainingstarting from day of cancelationas this unlawful to charge customers for a service and not provide them with this service full servicei paid for service up untill the end of the monthAgent profile imageI can understand your concern, but you need to email us so that our team can do the needful for you, in order to activate demo.that was not what the agent stated yesterdaycheck chatand you will see converstioncan you check previous chat?Agent profile imageA moment please.okAgent profile imageAlright, as I can check your ticket is already assigned to the concerned department.You will be notified with an email once resolved,what dous that meanas my subscription ends in 6 daysso i would still like my service up untill this pointi have paid for this service alreadyyou guys are delaying my paid subscription timeas evey day goes buy it eats into my paid timethat i have already paid forAgent profile imageWe appritiate your patience, but your concern is already been assigend to the concernerd depatment.They will get back to you.i will like to speak to a manager or supervisorthis is fraudas i have paid for a serviceand i am now being told that this issue ahs been refer somewhere elsemind you i have paid for this serviceyou are restricting me of my service without probable causei have paid for this serviceand would like the service i have paid forif not i would need a refund in full for the service i paid for asapAgent profile imageAs I have already told you, you need to wait for the response, our team will surely reach out to you with a resolution.your not understanding what ime sayingi request to speak to a manager or supervisor or team leader asapAgent profile imageUnfortunately that is not possible at this time.I kindly request you to either wait for the responce or connect here with us on Monday so that the management team can look into this.i request to speak to a manager or supervisor or team leader asapare you denying me to speak to you superior?be careful what you say as this conversation is being uploaded to trust pilot and other online review sitesthis is a bad presentation of your company refusing paid customers that rightAgent profile imageI am not deneying your request.As market is closed and due to the limited availability at this time, you need to wait for the responce from our team as already told you that issue has already been assigned to the concered department.they can look into whatever they want just not in my paid timeas every day that goes by i am paying forit is very simple issuecan you confirm that i made payment on the first of November?that gives me service for 1 monthso why have i not got service?Agent profile imageFor any activation or deactivation of demo accounts, you need to email us, and you requested the cancellation on the 19ththe cancelation was for the following month not the current paid monththey cancelled my account half way through my already paid for subscriptioni gave them notice for the flowing month not month already paid fori have never heard of a monthly subscription being cancelled in the middle of the month without reimbursement of remaining daysAgent profile imageI can see your request for the cancellation of your demo account and have already told you that your concern has already been assigned to the concerned department, they will soon get back to you with the needful.21:459(THIS IS ONE OF THE LIVE CHATS WITH THE AGENT THIS COMPANY IS A SCAM STAY AWAY)
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