They are more family like than business .

Date of experience: December 11, 2024

we had a great experience. Loved the food and the prizes everyday.

Date of experience: November 26, 2024

Ms.Gallentine helped us today at the DuGood branch in Bmt Tx. She was very professional and helped us today in a timely and efficient manner. She treated us with mutual respect and made sure we felt like we were her main priority. Great job on customer service Ms. Gallentine!

Date of experience: November 18, 2024

Allie was very easy to work with and took care of everything

Date of experience: December 04, 2024

Ashanti was very professional, very helpful and a pleasure to talk to and to deal with. She helped me out a lot with the loan process and explained things to where I understood everything. Thank you very much!

Date of experience: December 06, 2024

The young lady that I spoke with was very helpful and explained everything very clearly

Date of experience: November 21, 2024

Really great benefits. Very professional employees

Date of experience: November 17, 2024

Vanessa was very helpful and prompt in completing our paperwork. Overall good experience.

Date of experience: November 12, 2024

I applied for a car loan by phone. The entire process to get pre approved for the loan took less than an hour. Once I picked out my car, the funds transfer took less than 10 minutes. I cant express how easy and painless the whole process was. I am extremely pleased!

Date of experience: November 27, 2024

Great customer service.

Date of experience: November 17, 2024

this company scammed 12 from my account,worst

Date of experience: November 13, 2024

Stephanie Gallo was extremely helpful with answering all my questions I had while just joining this credit union and made me feel comfortable and not rushed Im very excited to grow with this credit union and see where it leads as a new member

Date of experience: November 23, 2024

The young woman who helped me with opening my account was very knowledgeable and helpful. She went step by step to explain everything I was signing. I would recommend anyone to DuGood Federal Credit Union. Excellent service.

Date of experience: November 20, 2024

Wandas dedication to her her customers is amazing!! She was so kind and wanted everything to perfect. Opening my new account was the most enjoyable experience! Thank you, Wanda! We are so blessed to have you!

Date of experience: November 26, 2024

The environment was very welcoming, and the employees were very courteous and professional.

Date of experience: November 19, 2024

Kristin went above and beyond to help this process be so smooth.

Date of experience: November 12, 2024

The help I received from Ms Darlene Ford, at the Lumberton branch, was extremely helpful with the transaction I had with the credit union. She advised me and guided me with my difficult situation and she helped me to get through it. She is much appreciated.

Date of experience: November 10, 2024

I call frequently to handle business and I find it very flattering when the ladies I speak to remember me by name and former conversation, as Jada did with my last phone call. My wife and I have been with Dugood for more than 25 years and feel like a part of a family.

Date of experience: November 08, 2024

Very helpful and friendly.

Date of experience: November 19, 2024

Very fast and very polite

Date of experience: November 04, 2024