My service experience of creating an account With DuGood was very comforting ,very Comforting,well explained and handled in a Professional and Timely manner . All smiles

Date of experience: January 04, 2025

Applied online, Jennifer called within 2 hours asking for an updated pay stub. The next morning she called again to confirm I received the documents and signed. That simple, that easy. Perfect interaction with my credit union.

Date of experience: January 20, 2025

Thank you Allie for always going above and beyond. You give exceptional member service and its always appreciated.

Date of experience: December 29, 2024

she was very helpful and explained everything very well

Date of experience: December 28, 2024

Jada, is excellent to deal with and is the reason we have moved from other banks to DuGood, and will continue to work with her for our banking needs.

Date of experience: January 14, 2025

Excellent and wellversed in her job responsibilities is Riya Thomas. Her patience and gentleness are admirable. She went above and above her responsibilities to ensure that my account was identical to

Date of experience: December 27, 2024

Excellent help and service.Everything went great and as smooth as expected.

Date of experience: December 25, 2024

Excellent Service and Support!A Smooth and Satisfying ExperienceHighly Recommend for Quality and ProfessionalismExceeded My Expectations

Date of experience: December 22, 2024

Customer service excellent

Date of experience: January 07, 2025

Amazing customer service! Went above and beyond to ensure that I had everything that I needed.

Date of experience: January 04, 2025

DuGood made refinancing my auto loan so easy by assisting me through texts to complete the process. Kristin was so helpful and patient through the whole experience!

Date of experience: January 04, 2025

Talent. My representative knew what to do and helped facilitated all things as needed. Im very happy!!!

Date of experience: January 10, 2025

It was a very smooth process and was easy to understand everything.

Date of experience: December 30, 2024

Tammy at the Vidor was very professional and took great care in handling our business. Thanks

Date of experience: January 08, 2025

Krystal was absolutely great! She was very sweet to me the entire time I was there. I love DuGood.

Date of experience: January 01, 2025

I recently financed my new car through DuGood Credit Union, and the entire process was exceptional from start to finish. What really stood out was how easy and stressfree they made everything. From the moment I inquired about loan options, the staff was transparent, friendly, and incredibly responsive.They offered a competitive interest rate that beat what I was quoted at several dealerships, and the loan officer took the time to explain every detail clearlyno hidden fees, no surprises. The approval process was quick, and I was able to complete most of the paperwork online, which saved me a lot of time.Its rare to find a financial institution that makes you feel both informed and cared for, but DuGood delivered on both fronts. If youre in the market for an auto loan and want a team that genuinely wants to help you succeed financially, I highly recommend DuGood Credit Union.

Date of experience: December 15, 2024

Opening and account online was simple and easy if you have all the info they ask for. Great experience.

Date of experience: December 25, 2024

Easy and Very Professional. Treated us like we mattered.

Date of experience: December 27, 2024

I dont interesting

Date of experience: December 15, 2024

Quick service and helpful associates.

Date of experience: December 22, 2024