so helpful during the whole process. im beyond satisfied!!

Date of experience: March 24, 2025

Loan process was done exceptionally well and fast.

Date of experience: April 01, 2025

This was my first time visiting DuGood, I must say it was a great experience. The branch manager Mrs. Kim greeted me and immediately made me feel so welcome. Then she got Tamy to further assist me. Tamy answered all my questions and made my experience pretty easy. Thanks Mrs. Kim and Tamy for your friendly behavior and knowledge of DuGood services. I would highly recommend anyone to visit the Nederland branch. Thanks again God Bless you all.

Date of experience: March 20, 2025

Because you give people the opportunity to take personal loans to help them in their lives and you have good representatives who explain the process well and with a good attitude

Date of experience: March 16, 2025

Excellent staff and service provided by this company, as a long time customer i have no problems with them, thanks!

Date of experience: March 18, 2025

Pleasant, informative and helpful.

Date of experience: March 20, 2025

Employer worker, Wanda Thomas is excellent and well knowledgeable of her job duties. Her kindness and patient speaks volume. She went above and beyond her duties in making sure my account was exactly like I requested. New account, Nall Street, Port Neches, Texas.

Date of experience: March 13, 2025

The ladies were great at explaining everything and how it worked. They were very interactive and made me very comfortable .

Date of experience: March 16, 2025

Both ladies were very friendly and explained things very well. They answered all questions. My husband and I are very impressed by this branch.

Date of experience: April 02, 2025

Excellent Service

Date of experience: March 18, 2025

The experience with the bank staff was great we were happy and will tell friends if they need a bank go to DuGood Credit Union

Date of experience: March 20, 2025

Great customer service always

Date of experience: March 23, 2025

The lady that helped us open my account was very nice and knowledgable. She fully explained all of the benefits that are available with my account and helped me set up the app on my phone. Im looking forward to building a strong financial relationship with DuGood Credit Union.

Date of experience: March 18, 2025

I was successful with a small loan but not car loan.

Date of experience: March 16, 2025

The nicest and most knowledgeable people made our loan process so smooth. Communication was clear and regular. We couldnt be more pleased with the process.

Date of experience: March 24, 2025

Great friendly quick service. Was able to get what I needed and was in and out. Great job and highly recommended!

Date of experience: March 15, 2025

Well the customer service was very polite and very much help and quick and we got thing done in a timely manner

Date of experience: March 21, 2025

Darlene Ford is Amazing!! I can walk in and walk out in no time and have all my banking done!! I can call and ask a thousand questions and she is always so kind!! We bank with Dugood because of her and her service!!

Date of experience: March 03, 2025

Completed setting up my new account

Date of experience: March 08, 2025

I was greeted by several people. A young lady helped me open a checking and savings account. And even made sure I could access the app on my phone .Thanks everyone

Date of experience: March 23, 2025