Helped me understand how everything works.

Date of experience: April 25, 2025

The approach was very nice

Date of experience: April 20, 2025

Friendly and helpful staff.

Date of experience: April 20, 2025

I went in and had a very short wait and had no issues setting up accounts.

Date of experience: April 20, 2025

Taylor Amy went above and beyond to get my loan approved and funded. I also have excellent experiences in the past with the customer service agent, Stephanie Gallo

Date of experience: April 11, 2025

Sara my loan officer did an outstanding job with my loan application.Hugest thanks!

Date of experience: April 08, 2025

The people working there make it an extraordinary place to do business! Weve been customers for many years and we trust them completely! They treat us like friends. Tammy Christopher is an exceptional loan officer, always welcoming and eager to help with her expertise. Kenzie Jones always goes out of her way to make things as easy and comfortable as possible. It is a real neighborhood atmosphere and no other bank has ever treated us better.

Date of experience: April 08, 2025

The person that did my loan was great!Her name escapes me at the moment, but she did ask fantastic job from beginning to end walking me through the whole process. I had a very good experience and will definitely be a DuGood customer for a long time!!

Date of experience: April 15, 2025

My daughter had an an account with this bank when she was 16 years old and was forced to have a cosigner because she was under age. Her grandfather cleaned out her account without her knowledge, and when she contacted the bank, they told her that theres nothing that they can do for her. And not bothering them about it. I would never do business with this bank if I were you because they do not care about their consumer only about their money and how they can get it from you.

Date of experience: April 19, 2025

Erin was awesome!!!

Date of experience: April 10, 2025

They listen and they work with too make it work.

Date of experience: March 31, 2025

The loan process was brief and efficient. I didnt have any issues and the loan officer very friendly and worked quickly on my loan application.

Date of experience: April 23, 2025

KRISTIN AT THE BEAUMONT BRANCH IS THE BEST WE WORKED WITH HER ON A CAR LOAN IN SEPTEMBER AND JUST COMPLETED ONE LAST WEEK. SHE MAKES EVERYTHING SO SIMPLE. WE LOVE HER AND HOW EASY SHE MADE IT TO GET INTO OUR NEW VEHICLES FOR MY HUSBAND AND ME.CARLTON AND KIM GREEN

Date of experience: April 13, 2025

Loan officer Cara Bryant made this experience so easy.

Date of experience: April 01, 2025

The girl that helped me was excellent and went above and beyond to help me

Date of experience: April 20, 2025

Friendly service. They were efficient and knowledgeable.

Date of experience: April 20, 2025

Helped me get approved for a personal loan. Communicated my options and gave me the best option to help with my debt.

Date of experience: April 18, 2025

Jada Needham is the BEST! She is a breath of fresh air. She answered every question I had, and explained every perk and option available. I wish I could give more than 5 stars!!!

Date of experience: April 03, 2025

For me the only thing I think about this company is the upgrade with master card etc,but otherwise they are a very good company and I do love it.

Date of experience: April 15, 2025

Had a great experience applying for a loan to purchase a residential lot. The loan officer, Sandra, was very professional and informative, often having more information than the agents or title company. It was an overall easy experience and I would definitely go back in the future for any financing needs!

Date of experience: April 15, 2025