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Review Time
Great support excellent response and solution
Hi Arturo,Thank you for your kind words! We are happy to know our support team could assist you efficiently. Your satisfaction means a lot to us. If you ever need further help or have suggestions, feel free to reach us anytime at support@End with official Cryptoniex domain
Transfers from one wallet to another were fast, fee was rather high 9.75$ on BTC network.There is one point Cryptoniex should change in their set up: HIDE the 12 word sentence from the first screen when creating a new wallet. Please.If someone else is watching, via Anydesk, creating a wallet, the security is gone. Also, please separate public keys and private keys and the seed sentence. So, dear reader, be careful, never create an Cryptoniextc wallet when connected via Anydesk.
Hi Nicole! Thank you for your feedback. The network fee is the requirement of a blockchain. Cryptoniex Walletdoesnot charge any additional fees for regular transactions.Anyone offering you help with setting up a wallet with AnyDesk is a scammer. Cryptoniex is a decentralized non-custodial wallet. You are the only master of your funds, because only you have access to your wallet, your private keys and 12-word backup phrase. The main key to your funds is your seed phrase. Anyone who got access to it, got access to your funds.If you have any questions, please let us know at support@End with official Cryptoniex domain. We promise a prompt reply. a NA
I am new and just testing the wallet out. I signed up to get BSV, to find out now I can't buy it. Trade was easy. You can only trade instant. I only traded into BTC from signing up. Then out from BTC to USDC. Fees were hi. I will see how the fees are with a USDC out to a token. If the fees are still hi then the wallet will be used very little. Thanks Jeff
Hi Jeff! Thank you for taking the time to leave us the review. We charge 0.5% fee for swaps. All fees are included in the estimated amount before initiating a swap. The rates are floating, and mostly depend on the current situation on the market. But we guarantee that you will get the best possible rate available. If you have any questions, please email us at support@End with official Cryptoniex domain. We'll be happy to assist. a NA
it worked but kinda slow
Hi there! Thank you for your positive feedback. Our team is constantly working on the productivity of the app, however, it also depends on your device and connection. We always recommend making sure that the connection is stable and that nothing blocks the app's productivity. We would appreciate 5 stars from you. That helps our project a lot! a NA
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