Bonline

4.6
4.6 from 809 Reviews and Ratings
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Average Rating

4.6

/
5

809 Reviews

5 Star
87%
4 Star
3%
3 Star
0%
2 Star
1%
1 Star
8%

Filtered Reviews

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Review Time

Bonline landline service

I'???m happy from bonline services and Carlyn was very helpful and friendly during my call she also helped solving my problem.

5
Date of experience: Nov 15, 2024
Great service

Great service. Efficient. Pleasant. Would deal with again.

5
Date of experience: Nov 12, 2024
Lindokuhle provided excellent customer

Lindokuhle provided excellent customer service and was able to walk us through the process smoothly. We appreciate her patience and professionalism in helping us get our new phone system up and running.

5
Date of experience: Nov 02, 2024
Great

good knowledge of set up

5
Date of experience: Nov 15, 2024
Spoke to customers services today and

Spoke to customers services today and Melita was wonderful! Thanks.

5
Date of experience: Nov 13, 2024
Very good service

Very good service

5
Date of experience: Nov 11, 2024
quite and easy help from a real person that i really appreciated!

I was having some issues getting logged in and set up, it felt impossible to do on my own. I really appreciated Tattum M's help, I got sorted within minutes, it really helps to have real people in customer service for these things. thanks so much! also, extremely friendly, didn't make me feel like a problem,just super happy to help :)

5
Date of experience: Nov 08, 2024
Worst Customer Service Ever '??? Avoid bOnline!

Absolutely the worst customer service I'???ve ever experienced. Their contact number is completely useless nobody ever answers, not even before 5 PM, and after 5 there'???s zero support. The internet constantly cuts out, and there'???s no one to speak to when it does. You'???re left stranded with no help and no accountability from their side. If you value your time, money, and sanity, stay far away from Bonline.

1
Date of experience: Nov 05, 2024
Wow what a star Asheeqah is

Wow what a star Asheeqah is, someone at bOnline who actually took ownership of our problem AND RESOLVED IT.

5
Date of experience: Oct 31, 2024
Shakira D was very helpful and

Shakira D was very helpful and professional.Even though I was leaving bonline, she heard my issues, understood them and got back with a solution.

5
Date of experience: Oct 23, 2024

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Business Details

  • Switch to bOnline – the UK's go-to VoIP & Broadband service for small businesses. Smart, simple, affordable, with instant setup and award-winning customer care.

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