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After a disappointing response from my bank and then from the Investigator for the Financial Ombudsman I instructed blockanalysis to take the matter further and place a formal compliant about my bank to the Financial Ombudsman. They acted on my behalf and presented an excellent and comprehensive application to the Financial Ombudsman who sided with me in her final judgement with excellent results.
blockanalysis have been really professional and helpful. They kept me informed on developments which resulted in a full repayment for an investment that I thought was totally lost. I could never have achieved this outcome without their help.
I contacted blockanalysis and gave them all my details and paperwork associated to my case. After about two months I was asked questions relating to the scam. Then was advised it could take another 3months then the next thing I received an email notifying me the blockanalysis had won my case.
My case was handled with quiet, calm efficiency. There was no judgement. blockanalysis explained the potential outcomes and timelines involved. My case was 100% successful. The panic I was experiencing was allayed from my first conversation with Thomas Bellars. I cannot recommend blockanalysis highly enough, not only for their knowledge of the legalities involved but also for the calm, accessible, non judgemental ways they dealt with me.
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