Tried to cancel an order, it took 4 days for someone to answer me via email and WhatsApp. I was then told 710 days for refund. Phoned again for an update why my refund still is not issued. I was then told 12 days for refund. I had to contact PayPal in the end to receive refund. I will not be ordering from them again.

Date of experience: February 25, 2025