The tote bags we ordered were larger and better quality than expected. Customer service was excellent. Justin answered all my questions quickly and made sure we got our customized products in time for our new hire welcome event.

Date of experience: March 16, 2025

Very helpful and very quick turnaround. End product looks fantastic! Highly recommend Flashbay.

Date of experience: March 02, 2025

This company was superb to work with! My order was small 25 units but they still treated me like a long time respected customer! From the moment I sent an inquiry to the time I received my product, Matt was nothing but efficient helpful made the whole process extremely smooth. I will be purchasing from Flashbay again!

Date of experience: March 12, 2025

Tremendous customer service. Effective, efficient.

Date of experience: March 17, 2025

I worked with Olivia and I had to share how great working with her has been the attention to detail, timeliness, how communicative youve been, and the quality of the product have all been top notch and this has been one of the best customer service experiences Ive had in a long time. We will definitely be ordering more products in the future.

Date of experience: March 10, 2025

Ellie was great! I told her what I was looking for and she sent me several samplesoptions right away. Placing the order was a breeze, and we received it sooner than they had initially promised. Her and her team are friendly, and knowledgeable. I will definitely be ordering again!

Date of experience: March 20, 2025

Beatrice DizonSales Account ManagerIs the best part of my purchasing experience. The quality of the product more than I expected. I had a hard time making a decision on my design as well as product selection. Beatrice was very patient with me while making them. I look forward to future ordering with Beatrice and the company.

Date of experience: February 24, 2025

Excellent customer service and fast shipping!

Date of experience: February 27, 2025

Beatrice Dizon was great! Her customer service skills and attitude were top notch. She made the ordering process smooth and was so helpful with my delivery request. The personalized phone chargerstands she assisted me with are a great product, everyone loved them! The are sleek looking, portable and easy to put together. Thanks Flashbay!!!

Date of experience: March 05, 2025

Shelly Gibsons customer service was above and beyond. As a nonprofit were always understaffed ant prepared. I put my trust in Shelly and she took bull by the horns and just took over the project from the design phase to following up with us after the order was received to verify our satisfaction.

Date of experience: March 01, 2025

Ellie Hoecker made this a great experience! She was fabulous, attentive, and patient. I can tell she cares about the customer experience much like we do at our company and man, being treated with respect and feeling valued was great. Ellie is amazing!

Date of experience: March 18, 2025

Eric made working with Flashbay a breeze this was my first time ordering USBs online and they made it so easy, I will definately use them again.After placing the order, I received many follow up calls and communication regarding my order. Product arrived promptly, as promised.

Date of experience: March 09, 2025

Max with FlashBay was persistent in a good way in following up with me to encourage me to place my order. I procrastinated a bit, so when I eventually ordered, the order needed to be rushed, but it arrived on time to take to my meeting! I was VERY VERY PLEASED with the service Max even called to check to be sure the order arrived on time. I was also VERY PLEASED with the engraved coasters for my organization.

Date of experience: February 26, 2025

I was truly impressed with Flashbays quick response to my inquiry! They sent free samples within a day and processed my order swiftly. Im excited to continue partnering with Flashbay in the future!

Date of experience: March 12, 2025

This is our second year working with Matt at Flashbay. He has worked with us on everything we need and is very knowledgeable and responsive!

Date of experience: February 23, 2025

Jill was very quick responding to changes, and her communication was amazing.

Date of experience: March 04, 2025

Olivia Gordet was very responsive, polite and professional. It was a great experience and we liked the product.

Date of experience: March 09, 2025

Jill was very easy to work with and our item came out exactly as expected!

Date of experience: February 22, 2025

My communication with Nick was great right from the start. We emailed back and forth, and my questions were answered with great detail and understanding. The delivery time was great, and the branded USBs look awesome.

Date of experience: March 13, 2025

Marcus was helpful and informed on his products. Working with him made my job easy.

Date of experience: March 01, 2025