From my first telephone contact with Rachel, it was an absolute pleasure to deal with Flashbay. As a retired judge, I think I know good character when I see it, and Rachel at definitely has it. The customer service I received was impeccable.Rachel is an extremely personable, kind and intelligent individualshe is the kind of employee every business hopes to find. She kept up with my order and the subsequent changes I made quickly and seemingly effortlessly. The process was smooth and efficient. She answered all my questions promptly and kept up with me and my order continuously through the quick turnaround from initial order to my receipt of the items, which came today. They are absolutely perfect and exactly what I envisioned.Without hesitation, I highly recommend Flashbay. And if you are fortunate enough to have Rachel handle your order, you will be very pleased with the service you receive. Respectfully submitted,Izzie

Date of experience: January 13, 2025

Ellie was great for my whole experience.

Date of experience: January 29, 2025

Lane made gave the experience a personal and attentive tough, thanks Lane!

Date of experience: January 07, 2025

Great products and customer service!

Date of experience: January 13, 2025

Marcus made the process all the way from quick responsiveness to my original inquiry and providing a great price to a quick delivery of the items very easy!

Date of experience: January 10, 2025

Ellie Hoecker was terrific from start to finish She sent samples within 24 hours of me finding Flashbay online, responded to all my emails sometimes within minutes and guided me so I got delivered on time Thanks EllieJeff RussellHockey Night In New Haven

Date of experience: January 15, 2025

Everyone was very pleasant and answered all of our questions in a very timely manner.The processing of the order was as well done in a time manner.

Date of experience: January 18, 2025

The quality is exceptional. We purchased branded USB Flash drives and are very pleased.

Date of experience: January 03, 2025

We come back to Flashbay for quality flash drives. The turnaround and shipping is always quick, and the drives and imprint are of excellent quality and clarity.

Date of experience: January 17, 2025

We had a rush order for flash drivers for an upcoming conference. Brian was quick with preparing a quote, working through our tight timeline and providing a great product with preloaded documentation. The best part they arrived 4 days sooner than expected. Great experience and we will be using Flashbay again.

Date of experience: January 07, 2025

Rachel Gutierrez was superior in being responsive, providing clear communication and delivering quickly of both the proof and product.She even facilitated getting our production as fast as possible, delivering ahead of expected, exceeding expectations.It is rare to have such a responsive vendor that keeps me up to date and aware of the project status. I am grateful and my owner is very happy.

Date of experience: January 12, 2025

Ellie was great with helping me create shaker bottles for my team. She was very responsive and able to help me get proofs quickly. Awesome work!

Date of experience: January 25, 2025

Justin, was super to work with. He was on top of everything and very patient in explaining the process and guiding me through any technical pieces. Very happy!

Date of experience: January 22, 2025

Great service!!Great quality product!!!!My Sales Rep was VERY responsive and patient !

Date of experience: January 25, 2025

Brian Truong was a pleasure to work with. Very professional and made sure we were getting the correct quality USB Drive that our customer was looking for. Even shipped the title that I needed out quick before the rest of the order!!! We will definetly be back!

Date of experience: January 10, 2025

Brian was super helpful! I appreciate his willingness to work back and forth with our agency. The flash drives came out great!

Date of experience: January 15, 2025

Ordering was easy, sales rep was very responsive to requests. Order arrived in a timely manner. We were satisfied with the product.

Date of experience: January 13, 2025

Great Service! Fantastic to work with coupled with an easy ordering and proof approval process! Delivery turnaround also far exceed expectations. Upon arrival, goods were packed safely and received great quality!

Date of experience: January 02, 2025

Having a quality product is an attribute, but its their customer service that sets Flashbay apart. Thank you Marcus for your followup and followthrough we receive a quality product and impeccable service every time! Our project was successful and the engraved water bottles made us look great! Thank you!

Date of experience: January 14, 2025

The design looked great and everything came in a timely manner! If I could give 1 piece of feedback though it would be to ask the customer what their preferred mode of communication is because I felt I received A LOT of phone calls from the sales team. Nonetheless, will probably order from here again in the future if there is a need.

Date of experience: January 07, 2025